Refund policy
Returns & Refund Policy
Last updated: 23/03/2026
Thank you for supporting SOUR GRAPES by em t.
Digital Products
All products sold on this website are digital downloads (PDF sewing patterns). No physical items will be shipped.
Refunds & Returns
Due to the nature of digital products, all sales are final.
Once a purchase has been completed and files have been accessed or downloaded, we are unable to offer:
- refunds
- returns
- exchanges
- cancellations
Order Issues
If you experience any issues with your order, such as:
- difficulty downloading files
- missing files
- corrupted files
Please get in touch and I will be happy to assist.
Pattern Support
If you have questions about the pattern or need clarification while sewing, you are always welcome to reach out. I want you to have the best possible experience using your pattern.
Contact
For any order or support enquiries, please contact:
emt3sew@gmail.com
Note
By purchasing from this website, you acknowledge and agree to this policy.