Refund policy

Returns & Refund Policy

Last updated: 23/03/2026

Thank you for supporting SOUR GRAPES by em t.


Digital Products

All products sold on this website are digital downloads (PDF sewing patterns). No physical items will be shipped.


Refunds & Returns

Due to the nature of digital products, all sales are final.

Once a purchase has been completed and files have been accessed or downloaded, we are unable to offer:

  • refunds
  • returns
  • exchanges
  • cancellations

Order Issues

If you experience any issues with your order, such as:

  • difficulty downloading files
  • missing files
  • corrupted files

Please get in touch and I will be happy to assist.


Pattern Support

If you have questions about the pattern or need clarification while sewing, you are always welcome to reach out. I want you to have the best possible experience using your pattern.


Contact

For any order or support enquiries, please contact:

emt3sew@gmail.com


Note

By purchasing from this website, you acknowledge and agree to this policy.